Our Commitment to Privacy
Protecting the privacy and confidentiality of personal information is an important aspect of the way PAL Airlines conducts its business. Collecting, using, and disclosing personal information in an appropriate, responsible, and ethical manner is fundamental to our daily operations.
Personal information is defined as any identifying information about an individual, including name, address, phone number, gender, e‐mail address, and any other information that identifies who you are or would allow someone to contact you. Personal information may be collected via our website or by PAL Airlines or provided to us by a third party such as travel agents.
When you provide personal information to PAL Airlines to purchase travel, you are providing an implied consent to collect and use your personal information to fulfill the requested service.
If travel reservations are made through a third party such as travel agents, PAL Airlines considers them to be authorized by the customer to disclose personal information to us for the purpose of purchasing travel.
Collection and Use of Personal Information
Personal information may be collected by PAL Airlines through our reservations center, by our ticket agents, via our website or from a travel agent. Collection of information is limited to that which is necessary to purchase travel or provide any requested customized services such as special assistance or the travel of an unaccompanied minor. PAL Airlines will not use or disclose your personal information for any purpose other than those for which it was collected without your prior consent or as required by law.
Requirement of Government Authorities
There may be situations where PAL Airlines is requested by law to collect, use, or disclose personal information about you or without your knowledge or consent. These situations are most likely to arise when you are travelling with us and government authority has requested the release of certain information. PAL Airlines may be required to disclose to customs and immigration authorities (of any country) information that we hold about you and your travel arrangements.
PAL Airlines’ Internet systems are configured with data encryption. This means that when an individual transmits personal information to us, such as a credit card number, the electronic data is protected by “Secure Socket Layer (SSL)” technology to ensure safe transmission of information.
Contacting PAL Airlines
If you have any questions or concerns related to this policy or contents within, please contact our Privacy Officer at firstname.lastname@example.org.
You have the right to access your personal information held by PAL Airlines. If you wish to see a copy of your personal information on file, simply contact our Privacy Officer at email@example.com.
Revisions to Policy
PAL Airlines reserves the right to modify this Policy at any time by posting an amended Policy on the website. It is your responsibility to review this policy on a regular basis to ensure you are aware of such amendments.