Contact Us

Our Cargo team is looking forward to assisting you. However, due to reduced hours of operation, we are experiencing higher than normal wait times. For the fastest service, please email the appropriate PAL Airlines Cargo Station. For emergencies or after hours, please contact our Customer Service Department at 1-888-345-0444. We apologize for the delays and appreciate your patience while we work to assist you as quickly as possible.

Please contact your local PAL Airlines Cargo department for hours of operation.

PAL Airlines Cargo

Head Office: St. John’s, NL
Tel: (709) 576-1887;
Toll Free: (888) 839-1999
Fax: (709) 576-3087
E-Mail: cargo@palairlines.ca
Address:
Hangar #4 RCAF Road
St. John’s International Airport
Hours of Operation:
Monday to Friday: 8:30am – 5:30pm
Saturday and Sunday: Closed

Blanc-Sablon, PQ

Tel: (709) 931-2305 / (418) 461-2040
Fax: (418) 461-2238
E-Mail: csr.ybx@palairlines.ca
Address: Main Terminal

Churchill Falls, NL

Tel: (709) 925-3303
Fax: (709) 925-3306
E-Mail: csr.zum@palairlines.ca
Address: Main Terminal

Deer Lake, NL

Tel: (709) 635-2360
Fax: (709) 635-7335
E-Mail: csr.ydf@palairlines.ca
Address: Main Terminal

Gander, NL

Tel: (709) 256-1162
Fax: (709) 651-3638
E-Mail: csr.yqx@palairlines.ca
Address: Main Terminal

Goose Bay, NL

Tel: (709) 896-3474
Fax: (709) 896-3798
E-Mail: goosebaycargoDL@onepal.com
Address:
1 Centralia Drive; Goose Bay, Labrador
Hours of Operation:
Monday to Friday: 7:00am – 5:00pm
Saturday and Sunday: Closed

Greater Moncton, NB

Tel: (709) 576-1887
Fax: (709) 576-3087
E-Mail: cargo@palairlines.ca
Address:
Xtreme Cold Storage (XCS)
999 Aviation Ave. Dieppe, NB
E1A 9S5

*Please note Dangerous Goods cannot
be accepted at this location until
further notice

Montreal, PQ

Tel: (514) 631-1240
(Press 1 for operations)
Fax: (514) 631-5763
Address:
Worldwide Flight Service (CAS)
2200 Ave Reverchon, Dorval, PQ

Due to uncontrollable circumstances, PAL Cargo is required to implement a Cargo Handling surcharge* for all shipments Inbound and Outbound from Montreal. Effective June 27, 2022 all shipments will have a surcharge of $50.00 levied against each waybill that arrives or departs PAL Cargo in Montreal.

*Please note Dangerous Goods cannot
be accepted at this location until
further notice

Sept-Iles, PQ

Tel: (418) 962-1222 / (866) 962-0380
Fax: (418) 962-4493
E-Mail:csr.yzv@palairlines.ca
Address:
1000 boul. laure est
Sept Iles, PQ

St. Anthony, NL

Tel: (709) 454-3889
Fax: (709) 454-2258
E-Mail:csr.yay@palairlines.ca
Address:
P. O. Box 758
St. Anthony, NL

Wabush, NL

Tel: (709) 282-5013
Fax: (709) 282-5012
E-Mail:
wabushcargogroup@palairlines.ca
Address: Main Terminal