PAL Airlines
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Packages and Labelling

PAL Airlines Cargo service is recognized for safety, service, and reliability. We handle all of your important documents and materials with utmost care, but to ensure your cargo reaches its destination in pristine condition, it is your responsibility to do the following:

  • Indicate any special handling requirements on each package (i.e., Cooler, Freezer, Keep from Freezing, Fragile, This Way Up, etc.). We will affix the proper labels, but you must notify us when they are required.

  • Make sure contents are properly protected against breakage or leakage with inner and outer packaging.

  • Properly package and label all perishable items. Due to limited refrigeration facilities at our stations, all perishable items should be properly packaged to maintain optimum internal temperatures while in our care. For cold-storage items, we recommend the use of gel-packs.

Please note that as of October 17, 2017, new packaging and screening laws will be implemented by Transport Canada. All businesses must adhere to these procedures and regulations. For further information on these regulations and how to comply, please click here.