Seating of Children

PAL Airlines will, at no extra cost and at the earliest opportunity, help seat children under the age of 14 near their parent, guardian or tutor. The proximity depends on the age of the child:

Under the age of 5: in a seat adjacent to their parent, guardian or tutor.

Aged 5 to 11: in the same row and separated by no more than one seat from their parent, guardian or tutor.

Aged 12 or 13: separated by no more than a row from the parent, guardian or tutor.

Please contact the Customer Care Center at 1-800-563-2800.

Seating of infants under the age of 2 years

Seat selection is not required for infants who are held on a lap of an adult over 16.

• You will be required to hold your infant on your lap during taxi, take-off, landing, at any time the seat belt sign is illuminated, and at any time you are instructed to do so by the flight crew.
• Infants must be lap-held by the accompanying guest 16 years of age or older, or secured using a car seat for the duration of the flight.
• Transport Canada mandates that infants are not permitted in the emergency exit row, and that no person shall be responsible for more than one infant (any child under two years of age) on board.